Fixed, milestone-billed
Scoped at the audit, not estimated
In almost every case
The system is in production and hurting. Deploys are rare and frightening, incidents are frequent, and every change carries a risk nobody can size. The sprint restores the ability to change the system safely — which is the precondition for every other improvement anyone wants to make.
Something works in a demo and has never carried load. Usually an AI feature, sometimes a new service. The sprint closes the gap between the demo and production: evaluation, cost ceilings, failure handling, observability, and the integration work the prototype skipped.
Shipping to production is a normal weekday event rather than a scheduled risk, with a rollback that has been tested rather than assumed.
Logging, metrics and alerting on the paths that actually matter, tuned so that an alert means something and gets acted on.
Not a coverage percentage for its own sake — the specific flows that move money, touch regulated data, or take the business down.
The system is documented and comprehensible enough that its continued operation does not depend on one individual staying.
Every incident class seen during the sprint has a written response, tested at least once.
You can answer what it costs to run today and what it costs at three times the volume.
Nothing else is safe until you can see what the system is doing. Before changing behaviour we make the current behaviour visible, so that every subsequent change can be judged against a measured baseline rather than a feeling.
A reliable pipeline and a tested rollback. Until a change can be shipped and reversed within the hour, every fix is itself a risk, and the team will correctly refuse to make them.
Only now the actual defects — in the order their consequences justify, with the tests that stop each one recurring. Doing this step first is the most common way a stabilization effort fails.
One person accountable for the outcome, on the work rather than supervising it, present at every steering call.
Sized to the estate at proposal time, not adjusted mid-sprint to manage our margin.
Thirty minutes, same time each week, with what shipped, what moved and what is now at risk. Written summary either way.
Your version control, your review process, your environments. Nothing is developed in a WebFix silo and delivered as a drop.
In almost every case, yes — and the reason is pricing rather than process. A fixed price on a system nobody has mapped is either padded to cover our risk or wrong in a way that becomes your problem at week six.
The exception is a system we have already assessed, or one small and well-understood enough that the review plus a short scoping call is genuinely sufficient. We will tell you which situation you are in.
The number of services in scope, how much of the estate has to be touched to make any of it safe, whether a compliance regime constrains the work, how much of your team’s time we can have, and whether the system can tolerate a release freeze during the sprint.
All of it is quoted as one fixed number against a written scope after the audit. There is no hourly rate underneath it.
On milestones tied to the exit criteria above, not on elapsed time. If a milestone is not met, it is not billed, and the reason is written down in that week’s summary rather than discussed at the end.
Scope changes go through a written change order with its own price, signed before the work starts. We do not absorb scope silently and then raise it in month three, and we do not treat a discovery as a reason to renegotiate the whole engagement.
Preferably. A sprint that leaves no knowledge behind has failed at the one thing that makes it worth more than a contractor. Pairing is the default where your team has the capacity for it, and the handover at the end is a working session, not a document.
A handover session, the runbooks, and an honest statement of what is now stable and what is still fragile. Some clients stop there, which is a legitimate outcome. Others continue into a Modernization Program or convert the team into an Embedded Pod.
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Nobody signs a modernization program to a firm they met last week. Each rung below exists to de-risk the next one, and every client we have on a program today started somewhere near the top of this list.
Ninety minutes, live and recorded. Two of our engineers, your codebase and your worst problem. You keep the findings whether or not you hire us. This is not a sales call — there are no salespeople on it.
Our named diagnostic. Fixed price, fixed scope, walk-away clause: you own the architecture map, risk register, remediation plan and a fixed-price build proposal regardless of what you do next.
Stop the bleeding on a failing system, or take one stalled AI pilot the whole way into production. Most companies we meet have exactly one of these waiting.
The rebuild. Phased and milestone-billed, with a named architect and a steering cadence you can take to a board. Almost never sold cold — it is bought by people who already watched us.
Four to six engineers and a tech lead, running your roadmap under our delivery process. The rung that compounds, and the one we have been doing longest.
Celebrating Our Silver Jubilee – 25 Years Of Custom Software Development Excellence | Since 2002
©2002-2026 Webfix, Inc. All Rights Reserved. Webfix™
Design By Founder/CEO – Shahzad Ali
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